Terms of Service

What We Do (And Don't Do)

What You're Paying For

You purchase tokens to access our content analysis tools. When you submit content, we:

• Run your text through multiple AI models to assess patterns
• Provide scores and suggestions based on those assessments
• Store your content securely so you can review and iterate

You're paying for the analysis process, not for specific results.

What We Cannot Guarantee

Here's the reality: Large Language Models are opaque systems controlled by third parties (OpenAI, Google, Anthropic, etc.). They change constantly. We cannot and do not guarantee:

• That a "high" score means your content will be cited by any LLM
• That a "low" score means your content won't be cited
• That our suggestions will improve your actual visibility in AI systems
• Any specific business outcome (traffic, rankings, revenue, etc.)

Our scores are educated assessments based on the current state of AI research and observable patterns. Think of it like a weather forecast—we use the best data available, but we can't control the weather.

How This Actually Works

As an engineer with 12 years of experience, I'm being straight with you: predicting AI behavior is inherently probabilistic, not deterministic. Here's what that means:

• We measure signals, not outcomes. We look at patterns in how models process text—information density, uniqueness, structure—but we can't see inside the black box to know what causes citations.
• The field moves fast. What patterns we observe today may shift as models update. We're constantly refining our approach.
• It's the frontier of research. We're applying the best available knowledge, but this is an emerging field. There will be edge cases and surprises.

If you're looking for a guarantee that optimizing your content will get you cited by ChatGPT or Claude, we can't provide that. No one can. What we offer is a rigorous assessment based on the best data available.

Tokens and Refunds

Token Purchases

Tokens are purchased through Stripe and credited to your account. They don't expire. One token is roughly equivalent to one token as defined by LLMs (about 4 characters or 0.75 words of processing).

What Happens When You Spend Tokens

Each analysis, rewrite suggestion, or re-score consumes tokens based on the amount of text processed. We show you the estimated cost before you confirm.

Refund Policy

We handle refunds on a case-by-case basis. If you experienced a technical failure that prevented analysis, contact us and we'll make it right. We do not offer refunds simply because you disagree with your score or suggestions.

Once analysis has been performed, tokens have been consumed by third-party AI APIs and cannot be refunded.

Your Content

What You Grant Us

You retain all rights to your content. By submitting text for analysis, you grant us a limited license to:

• Process it through our analysis pipeline
• Store it securely so you can access your results
• Retain anonymized scoring metrics for service improvement

What We Won't Do

We will never:

• Sell or share your content with third parties
• Use your content to train our own models
• Claim ownership of your original content

See our Privacy Policy for full details on data handling.

Prohibited Content

Don't use our service for:

• Illegal content or activities
• Content that violates others' intellectual property rights
• Malicious attempts to probe or attack our systems
• Spam or abuse of the service

We reserve the right to terminate accounts for violations.

Limitation of Liability

Let's be direct about the legal stuff:

• The service is provided "as is." We don't make warranties about accuracy, reliability, or fitness for a particular purpose. We're doing our best, but this is research-grade tooling, not a guaranteed business solution.
• We're not liable for your business decisions. If you make changes based on our suggestions and don't see the results you hoped for, that's not on us. You decide how to use the insights we provide.
• Our liability is capped. To the extent permitted by law, our total liability is limited to the amount you actually paid us in the 12 months preceding any claim.

Some jurisdictions don't allow certain limitations, so these may not all apply to you. But this is our intent: we're a small team building tools in a new and rapidly evolving space. We're not assuming unlimited liability for that.

Changes to These Terms

We may update these terms as the service evolves. If we make material changes, we'll notify you via email or a notice on the site. Continued use after changes constitutes acceptance.

Contact

Questions about these terms? Reach out at privacy@noticedbyai.com.

Thanks for using the tool. We're genuinely trying to build something useful in a new and uncertain space. These terms reflect that reality.